Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Friendly staff
Great location
Dusty rooms
Limited dining choices
6.4/10
Nice
Rooms
7.5
Location
7.5
Service
7.5
Dining
5.8
Guest reviews
6.4/10
based on 6 reviews
3.5/5
based on 157 reviews
8.0
8.0/10 based on 6209 reviews
#158 of 420 hotels in Bogota based on Tripadvisor
James
United States,
March
2024
7.8/10
My stay at the hotel was mostly pleasant. The location was convenient for exploring the city, and the staff provided exceptional service. However, the rooms were dusty and could have been cleaner. The dining options were decent but could have been better.
Rooms
7.0
My room was connected to another room by a door, which thankfully wasn't an issue as the other room was empty most of the time. The location on the 'Avenida' side and being on the top floors were nice. However, the room was dusty.
Service
9.0
The service at the hotel was outstanding. The staff were always nice, friendly, helpful, and very patient with my limited Spanish. They went above and beyond to assist with tours and recommend restaurants.
Location
8.0
The hotel's location was convenient as it was walking distance to attractions and Plaza Bolívar. However, the area around the hotel felt slightly sketchy, especially at night. Taxis were recommended for safety.
Dining
7.0
The dining experience was nice with simple and traditional Colombian food. Although the options were good, they were a bit repetitive. The portion sizes could have been more generous.
Facilities
8.0
The hotel offered various facilities such as room service, dry cleaning, housekeeping, and laundry. Additionally, there was a paid shuttle service available for guests.
Friendly staff
Dusty rooms
Thomas
United States,
February
2024
7.8/10
I had a great stay at the hotel. The room with a mountain view was comfortable and offered good value. There was a connection to another room through a door, which fortunately didn't pose any issues due to the quiet neighbor. The service was exceptional, with staff offering hot chocolate or coffee at breakfast and being very helpful with tours and restaurant recommendations. The location, right in front of the TransMilenium bus line, was convenient for exploring the city. The dining experience was decent, providing good Colombian food like fresh fruit and coffee. The hotel had nice facilities to enjoy.
Rooms
8.0
The room with mountain view was comfortable and provided good value. There was a connected room, but noise wasn't a problem.
Service
9.0
The service was outstanding, with staff being attentive and assisting with tours and restaurant suggestions.
Location
7.0
The location, right in front of the TransMilenium bus line, was convenient for exploring the city. Safety is a concern at night, but taxis are recommended for travel.
Dining
7.0
The dining experience was nice, offering traditional Colombian food like fresh fruit and coffee.
Facilities
The hotel had nice facilities to enjoy during the stay.
Leonard
United States,
February
2024
7.6/10
The hotel is in the heart of the city, near the historic center and major museums. The rooms are spacious, clean, and comfortable, but the strong cigarette smell can be off-putting at times. The service is courteous and helpful, although there are some issues with getting things fixed. The location is excellent for exploring the cultural center of the city, with convenient walking access to many attractions. The dining options are average, with occasional shortages in certain menu items.
Rooms
8.0
The rooms have ample space, are clean, and provide excellent comfort. However, there is a noticeable strong cigarette smoke smell in some rooms.
Service
7.0
The staff is very courteous and helpful, although there are instances of lacking awareness in addressing maintenance requests.
Location
9.0
The hotel's location is ideal for exploring the historic center and major museums, offering easy access to the cultural heart of the city.
Dining
6.0
The dining experience is decent, with a variety of options, but there are occasional shortages of certain items like eggs.
Facilities
8.0
The hotel offers basic amenities and services, meeting the essential needs of guests.
Dale
United States,
January
2024
5.6/10
The hotel rooms were surprisingly spacious and offered beautiful views of Colpatria Tower and Monserrate, despite the less appealing exterior appearance. However, cleanliness was lacking, with long hair found all over, including the sheets, and the hot water took too long to come. On the upside, the hotel's size exceeded expectations for a budget accommodation.
Rooms
6.0
The rooms, although bigger than expected for a budget hotel, were not adequately cleaned, with long hair found everywhere. However, they did offer beautiful views of Colpatria Tower and Monserrate.
Service
7.0
The service was very friendly, and the breakfast provided was enjoyable without being intrusive. However, interactions with staff regarding DVD usage and noisy guests in the foyer were less than satisfactory.
Location
5.0
The hotel's location was conveniently situated near the La Candelaria area and close to public transport options. Unfortunately, the surrounding area was inactive at night with limited dining and entertainment choices.
Dining
5.0
The dining experience was quite disappointing, with poor quality food, unappealing coffee, and slow service. The limited menu mostly consisted of different forms of bread, pancakes, eggs, and cereal.
Facilities
6.0
The hotel's facilities were basic, with limited amenities but a cool ambiance overall. However, given the shortcomings, the value for money was not fully justified.
Jack
United States,
November
2023
6.6/10
I had a mixed experience at this hotel. The location was convenient, close to the historic center and business areas, but it can be dangerous at night. The service was friendly, but staff seemed more interested in socializing than working. The dining options were limited, and though the rooms were clean and spacious, the power sockets need improvement.
Rooms
8.0
My room was large and clean, providing a comfortable stay.
Service
6.0
The staff, while friendly, seemed more focused on socializing than on their tasks.
Location
7.0
The hotel is conveniently located near the historic center and business areas, but the surrounding neighborhood can be sketchy at night.
Dining
5.0
The dining options were limited, with only basic choices available.
Facilities
7.0
The hotel offers essential facilities, but nothing extraordinary.
Homer
United States,
August
2023
7.4/10
The hotel offers beautiful mountain views and lovely hot showers in a non-smoking room, although the bathroom in the multiple bed room is larger. The service was friendly and helpful, with a slight language barrier issue. The location is central with easy access to public transportation. The dining experience was minimal but decent for a budget hotel.
Rooms
8.0
The room with mountain view and no cigarette smoke was delightful with lovely hot showers and a spacious bathroom compared to the multiple bed room.
Service
7.0
The staff were friendly and generally helpful, though there was a small hiccup with understanding room types due to a language barrier.
Location
9.0
The hotel is centrally located with convenient access to public transportation and key attractions.
Dining
6.0
The dining options were minimal, but considering it's a budget hotel, they were acceptable.
Facilities
7.0
The hotel offers basic facilities but sufficient for a short stay.
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